Privacy Policy
Voodoo Bikeworks
Effective Date: October 30, 2026
Voodoo Bikeworks respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, contacting our business, or subscribing to our communications.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect the following information when you interact with our website or business:
- Name, email address, telephone number, and mailing or billing address.
- Order details, purchase history, and shipping information.
- Dealer or business information provided through applications or inquiries.
- Information submitted through contact forms, customer service inquiries, or newsletter subscriptions.
- Mobile phone numbers and SMS marketing consent preferences.
- Website usage information, including IP addresses, browser information, cookies, and related analytics data.
Payment information may be processed through secure third-party payment providers.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill customer orders.
- Provide shipping notifications and order-related communications.
- Respond to inquiries and provide customer support.
- Manage dealer accounts and business relationships.
- Send promotional emails, product announcements, special offers, and marketing communications where permitted.
- Send SMS marketing messages to customers who have expressly opted in.
- Improve our website, products, and customer experience.
- Maintain business records and comply with applicable legal obligations.
3. SMS Marketing and Text Messaging
By voluntarily subscribing to Voodoo Bikeworks SMS marketing communications, you agree to receive recurring promotional text messages from Voodoo Bikeworks at the mobile number you provide.
These messages may include:
- New product announcements.
- Promotional offers and discounts.
- Product availability and restock notifications.
- Special events and company announcements.
- Other Voodoo Bikeworks marketing communications.
Message frequency may vary. Message and data rates may apply.
**Consent to receive promotional text messages is not required as a condition of purchasing any products or services.**
You may opt out of promotional SMS communications at any time by replying **STOP** to any message. For assistance, reply **HELP** or contact us at sales@voodoobikeworks.com.
4. Mobile Information and SMS Consent Privacy
When you opt in to receive SMS marketing from Voodoo Bikeworks, we may collect your name, mobile phone number, date and time of consent, subscription status, and interactions with our text messages.
We provide this information to Squarespace, our SMS marketing service provider, to facilitate text message delivery, subscriber management, and marketing communications on our behalf.
Mobile information, phone numbers, and SMS opt-in consent data will be kept confidential and will not be sold, rented, or shared with unauthorized third parties or affiliates for their own marketing or promotional purposes.
You may opt out of SMS marketing at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any marketing text message.
5. Sharing Information With Service Providers
We may share necessary personal information with trusted service providers that assist with business operations, including:
- Website hosting and e-commerce services.
- Payment processing.
- Shipping and order fulfillment.
- Customer service and communications.
- Email and SMS message delivery.
- Website analytics and technical support.
These service providers receive information only as reasonably necessary to perform their services, subject to applicable contractual and legal obligations.
We may also disclose information when required by law, to protect our legal rights, or in connection with a lawful business transaction.
SMS opt-in information remains subject to the restrictions described in Section 4.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and analyze website performance.
You may adjust cookie settings through your browser or any privacy controls available on our website.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or loss.
We retain personal information for as long as reasonably necessary to fulfill business purposes, maintain required records, resolve disputes, or comply with legal obligations.
No electronic transmission or storage system can be guaranteed completely secure.
8. Your Privacy Choices
You may contact Voodoo Bikeworks to request access to, correction of, or deletion of personal information, subject to applicable laws and legitimate recordkeeping requirements.
You may unsubscribe from promotional emails using the unsubscribe instructions included in those communications.
You may unsubscribe from SMS marketing messages at any time by replying **STOP**.
9. Children's Privacy
Our website and marketing communications are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.
If we become aware that we have collected such information improperly, we will take reasonable steps to delete it.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Voodoo Bikeworks is not responsible for the privacy practices or content of independently operated third-party websites.
We encourage visitors to review the privacy policies of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
12. Contact Information
For questions regarding this Privacy Policy or how your personal information is handled, please contact:
Voodoo Bikeworks
6826 N 55th Dr
Glendale, AZ 85301
Phone: (602) 997-2453
Email: sales@voodoobikeworks.com
Website: www.voodoobikeworks.com
